Are your VA Benefits going to more than one bank account?
Starting April 20, 2024, VA will no longer send a veteran’s or family members’ benefit payments to more than one bank account. This will require all veterans and beneficiaries who receive GI bill payments and other benefit payments across multiple banking accounts to select one account by April 20, 2024. For example, if a veteran receives GI Bill payments to one of their bank accounts and disability compensation payments to another, they will need to consolidate and select one account for all payments by April 20, 2024. 

This shift is happening as a part of VA’s efforts to modernize the 50-year-old, antiquated GI bill payment system. Once fully deployed, the platform will improve claims processing and customer service by providing direct, online, one-stop access to GI Bill benefits and information. This shift will impact nearly 50,000 of 800,000 total GI Bill beneficiaries VA will be aggressively reaching out to these students through text message, phone, and email on a weekly basis through April 20. They will continue to receive text messages and emails until they have updated their information in VA is also working with schools, Veterans Service Organizations, and other relevant parties to make sure that Veterans meet the deadline. 


The easiest way for beneficiaries to make this change is to log on to Change Your VA Direct Deposit Information | Veterans Affairs. When they get to the pay information, there will be a box for the bank account information of their education benefit, and a box for the bank account information for the other benefit they receive. The beneficiary should then update the bank account information to use the same account for all benefits.   

Importantly, no veteran will miss a benefits payment of any type. For any students who do not consolidate their bank accounts for benefits by April 20, VA will consolidate them on their behalf, electing their non-education benefit pay account as their primary bank account. 

Post and District Service Officer Training Program Year 2023-24 
TriMet Honored Citizen Pass for Veterans
 2023 VSO Application Oregon
2023 Letter From Department of Oregon Commander
 2023 Administrative Requirements 
 David Lowe Receives National recognition. see video
VA Claims & Benefits

 2023 January letter from Department Service Officer

Service Officer Point of Contact Department of Oregon
Pact Act Facts 2023                                      Veterans In Suicidal Crisis Health Care
Cremation Benefits                      Survivor Benefit Plan (SBP) Please note:  A retiree cannot arbitrarily stop SBP deductions.  This action requires the concurrence from any beneficiary.

NOTE:  The retiree may lose funds paid into the SBP.

This action is permanent and cannot be restarted. Check with your service officer.


Beginning on Veterans Day Weekend, TriMet will begin accepting applications for Honored Citizen ID Cards for Veterans.
The Veteran must show proof of eligibility at the time of application.
Proof of Eligibility includes:
DD-214 with Government Photo ID (excluding Dishonorable Discharge)
NGB-22 with Government Photo ID
VA Issued Photo ID
Military Photo ID (including CAC Cards)
VA Annual Benefits Award Letter with Photo ID
VA Verification of Service Letter with Photo ID
Oregon Drivers License With Veteran Designation
Applications are available at TriMet at Pioneer Square or online at:
Apply in person at the Pioneer Square TriMet Customer Support Center.

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